Arbor Parent App & Arbor Notifications
Arbor is a simple, smart and cloud-based MIS (Management Information System). The Arbor Parent App means we can keep you informed about your child’s life at school in a much more accessible way. Log into Arbor to see your child’s information such Timetable, Attendance and Behaviour.
Creating an account
Your Arbor account to use on the Arbor Parent App has been set up. You can either use on the browser or download the Arbor Parent App from either the Playstore on android phones or the AppStore.
Please follow the instructions below to create your account:
- Your username will be the email address that we have for you on our school system. If unsure, please contact the school office.
- Click on Forgot your password.
- Send a reset password to your email.
- Check your emails, and click the link to reset a new password.
- Create and confirm new password.
- Verify any of your child’s DOB (one that attends SPW)
- Allow notifications
Your account has now been created.
If you have more than one child in our school, all your children’s profiles should be visible. If this is not the case, please contact the school office.
Arbor Notifications
If you use the Arbort Parent App, we would advise that notifications are enabled on your phone. This allows us to send information to you within the Parent App, which means you will be notified when you been sent a new in-app message or notification (whether they're logged in or not).
We will eventually move towards all our correspondence to be via in-app messages or notifications.
However, if this was not set at the point of activation, or stops working, this can be reset.
Please follow the instructions below to enable the notifications:
- Close the Parent App (make sure that it’s not running at the background - see this video on how to do this)
- Go to your settings and switch OFF push notifications for the Parent App.
- Restart your phone.
- Go to the settings and switch ON push notification for the Parent App.
- Restart your phone again.
- You should then be able to receive push notifications again.
Please contact the main office if you are experiencing any issues with the Arbor Parent App or go to Parent Portal and App - Getting started and logging in – Arbor Help Centre
